Tech Pirates Pty Ltd - Privacy Policy

Last Updated: 10 October 2023

This Privacy Policy outlines how Tech Pirates Pty Ltd ("we," "us," or "our") collects, uses, protects, and discloses your information when you use our website (www.techpirate.com.au) and services. Your privacy is important to us, and we are committed to protecting your personal data.

By using our site, you consent to the practices described in this policy.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or enter a promotion.

• Personal Information: When ordering or registering, we may ask for your name, email address, mailing address, phone number, and payment details.

• Browsing Information: Like many websites, we use "cookies" and similar technologies to automatically collect information about your device and your interactions with our site (e.g., IP address, browser type, pages visited). This helps us improve your experience. Please refer to the "Do we use 'cookies'?" section below for more details.

• Gift Recipients: If you purchase a product to be sent as a gift, we collect the recipient's name and address to fulfill the order. This information is not used for marketing purposes.

You can, however, visit our site anonymously.

How do we use your information?

We may use the information we collect in the following ways:

• To personalize your experience and deliver content and product offers relevant to your interests.

• To improve our website and customer service based on your feedback and interactions.

• To process your transactions quickly and securely.

• To administer a contest, promotion, survey, or other site feature.

• To send periodic emails regarding your order, other products, and services, if you have opted-in to receive our newsletter. You may opt-out at any time (see "How can you opt-out?" below).

How do we protect your information?

We implement a variety of security measures to ensure the safety of your personal information.

• Your personal information is contained behind secured networks and is only accessible by a limited number of authorized personnel who are required to keep the information confidential.

• All sensitive credit information you supply is encrypted via Secure Socket Layer (SSL) technology and transmitted securely to our payment gateways. It is not stored on our servers after processing.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser. They enable the site's systems to recognize your browser and capture and remember certain information.
We use cookies to:

• Help remember and process the items in your shopping cart.

• Understand and save your site preferences for future visits.

• Compile aggregate data about site traffic and interactions to offer better site experiences in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

Do we disclose information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to external third parties for their marketing purposes. This does not include:

• Trusted third parties who assist us in operating our website, conducting our business (e.g., payment processing, shipping), or servicing you, so long as those parties agree to keep this information confidential.

• Situations where we are required to release information to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove, or modify your information?

To modify your email subscriptions or to delete your personal data from our records, please contact us directly at help@techpirate.com.au.
Please note:

• We may maintain information about individual sales transactions for record-keeping and customer service purposes.

• Due to email production schedules, you may receive any emails already in production after you opt-out.

Third-party links

Our site may contain links to third-party websites. These external sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Your Rights and Our Commitment

• We will not knowingly pass on any details we hold about you to any unauthorized third parties.

• We take all reasonable care to keep your submitted details secure.

• The details you submit are used to process orders and improve your customer experience only.

• You have the right to withhold personal information that is not needed for the order transaction.

• If you find any inaccuracies in the information we hold, we will delete or correct it promptly upon your request.

• Your statutory rights are not affected by this privacy policy.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section, which establishes the use, disclaimers, and limitations of liability governing the use of our website.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any feedback at:
Email: help@techpirate.com.au